Report Writing

Informal reports are used for internal use fishily within subdivisions and for dealing with routine issues . Memorandum format is a lot used for these reports (HafrenPURPOSETo investigate the causes of reduced fibre of advertising march on decrease in revenues and increase in customer and employee complaints at the Roanoke , Virginia tell apart of Phoenix AdvertisingINVESTIGATIONEMPLOYEE INTERVIEWSAll the tenner employees in the creative surgical incision in a group meeting during take shape hours in the arrestion roomHead of the accounts countersign section separately by an appointment in the company roomSeven of the twelve employees in the leaf node function discussion section during dejeuner break in the cafeteriaREVIEW OF BUSINESS REPORTSOBSERVATION OF EMPLOYEE BEHAVIOURAll heads of the departments during wor k hoursFive employees of the invitee function department during work hoursFive out of ten employees in the creative department during work hoursOBSERVATION OF OFFICE ENVIRONMENTINTERVIEWING CLEINTSClients availing services for untold than 12 months by appointment in the company roomClients availing services for less than 12 months by appointment in the conference roomQUESTIONNAIRESAll employees in the creative department distributed in the low of a work day to be collected by tiffineon timeAll employees in the client services department distributed in the head start of a work day to be collected by lunch timeAll employees in the accounts department distributed in the beginning of a work day to be collected by lunch timeFINDINGSDECREASE IN EMPLOYEE MORALEBy conducting employee interviews and observation of their behavior at work , I found out that the employees were not motivated towards their work .

This was collect to inadequate salary compensation and abnormal increase in work load which was up by 60 with a 15 decrease in staff Also , the esprit de army corps was specifically found low in the creative department as the higher ups presented their work differently to clients without their consultation or opinion . This unfair exercise of authority was not at all welcomed by the employees in the creative departmentThe impact of this antic was directly seen on productivity as select of work took a sharp downturnDECREASE IN REVENUESBy analyzing the bu hellss reports , I note that the revenue has taken a downward trend over the course of the past twelve months . The cause has been the decrease in employee motivation and incr ease in workloadThis resulted in an increase in customer complaints showing that the advertising work produced by Roanoke , Virginia complication of Phoenix Advertising is not up to the markINCREASE IN lymph secretor COMPLAINTSBy interviewing the clients , I found out that the clients were not contented with the quality of work presented to them and complaints were up to 20 as compared to 10 bring home the bacon year . Also they were upset as the work was seenThis devil impacts the image of the whole company and creates bad image in the market due to negative word of mouth by unsatisfied clients . This could result in loss of important clients or...If you sine qua non to get a full essay, order it on our website: OrderCustomPaper.com

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